Replacing the battery

My battery has stopped working, can you change it for me?

We can indeed, but unfortunately, we don't have the tools to do so in-store.

As such, you would need to send it back to our HQ in Camden, so we usually suggest you try with your local watch repairer first as they will usually be able to do it for you then and there.

Please note that if your watch is still under guarantee, there is no reason why the battery would have already stopped and it is more likely that the movement itself has developed a fault, in which case we will need to take a look at it. Opening up your watch yourself will void your guarantee.