Pre-ordering

How do pre-orders work?

If a watch is no longer in stock, then around two months before it is due back we start accepting pre-orders. An estimated dispatch time will be given but is subject to change. Payment is taken immediately, but if at any point you wish to cancel your pre-order then all you need to do is get in touch with us and will we process your refund immediately. Once an order has been dispatched then it can no longer be cancelled until the watch has been sent back to us.

The return payment will be issued to the card you used to place the order. This typically takes a maximum of 5 working days in the UK, dependent on your bank/card issuer, and slightly longer on international orders.